We always wants you to be satisfied, so for all your eligible courses purchased on TechyBuddy can be refunded within 30 days, provided the refund request you made meets the guidelines in our refund policy.
Certain restrictions may apply and some purchases may only be eligible for credit refunds. For more information regarding our refund policy, please see below.
Our 30-day policy
Our refund window is of 30 days. While our 30-day refund policy is to allow students to learn risk free, we must also protect our instructors from fraud and provide them a reasonable payment schedule. Payments are sent to instructors after 30 days, so we will not process refund requests received after the refund window.
No refund is due to you if you request it after the 30-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-day limit. TechyBuddy also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud
How to request for refund
You need to drop a mail on support@techybuddy.in with the details of the course you are looking for refund with reason.
If we decide to issue refund credits to your account, they will be automatically applied towards your next content purchase on our website. Refund credits may expire if not used within the specified period and have no cash value, in each case unless otherwise required by applicable law.
Reasons for denied refunds
We reserve the right, in our sole discretion, to limit or deny refund requests in cases where we believe there is refund abuse, including but not limited to the following:
- A significant portion of the course has been consumed or downloaded by a student before the refund was requested.
- Multiple refunds have been requested by a student for the same course.
- Excessive refunds have been requested by a student.
- Users who have their account reported, banned or course access disabled due to a violation of our Terms or Trust & Safety Guidelines.
- We do not grant refunds for any subscription services unless otherwise required by applicable law (please see below for more information).
These refund restrictions will be enforced to the extent permitted by applicable law.
Credit only refunds
In cases where a transaction is not eligible for a cash refund, the refund will be granted using TechyBuddy credits, provided it otherwise meets our 30-day refund policy. If your course purchase is only eligible for a credit refund, this will be indicated on the refund page.
Refund processing timeline
We required at least 7 business days to process your refund request. In case of TechyBuddy credits it might be immediate after verifying all the details and there are no reasons mentioned above for denying refund
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